

Extensions FAQ
Our Most Common Questions
Discover the ins and outs of Salt and Pines Hair Extensions. Whether you're a first-time user or a seasoned extension enthusiast, this FAQ section is your go-to resource for tips, tricks, and all the information you need to make the most of your hair transformation journey.
If you don't find what you're looking for, feel free to contact us.
Our Salt and Pines Clip-In Hair Extensions are crafted from 100% real human hair, ensuring a natural look, feel, and styling versatility.
Yes, since these extensions are made from real human hair, you can use heat tools like straighteners and curling irons to style them. It's recommended to use a heat protectant spray to maintain the longevity of your extensions. Remember that hair is a fibre and just like silk blouse you need to use a low amount of heat, so turn down your hot tools.
The lifespan of your extensions depends on how well you care for them. With proper care and maintenance, they can last anywhere from 1 to 4 years or even longer.
No, when applied and removed correctly, clip-in extensions are a safe and non-damaging way to enhance your hairstyle. Ensure that you follow our recommended guidelines for application, removal, and care.
Our extensions are made with high-quality, cuticle-intact human hair that can be toned or custom coloured. Always strand test first, as chemical services void manufacturer warranty.
Follow our care instructions provided with the product. Generally, it involves gentle brushing, using sulfate-free products, and storing the extensions in a cool, dry place when not in use.
With proper care, our wefts can last 6–12+ months. Longevity depends on install technique, maintenance, and at-home care.
All hair sales are final. Genius Wefts cannot be returned or exchanged unless there's a verified manufacturer defect reported within 7 days of delivery.
All hair sales are final. No returns on worn, altered, or opened hair. Defects must be reported within 7 days.